How to Ship an App Rewrite Without Risking Your Entire Business
This article is the fifth in a series covering how Uber’s mobile engineering team developed the newest version of our driver app, codenamed Carbon, a core component of our ridesharing business. Among other new features, the app lets our population of over three million driver-partners find fares, get directions, and track their earnings. We began designing the new app in conjunction with feedback from our driver-partners in 2017, and began rolling it out for production in September 2018.
Uber’s users depend on our apps as the primary tools to access our services. Building our new and improved driver app took a lot of collaborative design work and many developer hours. Launching this app quickly and seamlessly for our driver-partners around the world also took a lot of thoughtful planning; a positive and smooth launch experience was critical for ensuring that driver-partners could continue to rely on our platform, as well as maintaining the integrity of our business.