Introducing the Plato Research Dialogue System: A Flexible Conversational AI Platform
The Plato Research Dialogue System enables experts and non-experts alike to quickly build, train, and deploy conversational AI agents. Intelligent conversational agents have evolved significantly over the past few decades, from keyword-spotting interactive voice response (IVR) systems to the cross-platform intelligent personal assistants that are becoming an integral part of daily life. Along with this growth comes the need for intuitive, flexible, and comprehensive research and development platforms that can act as open testbeds to help evaluate new algorithms, quickly prototype, and reliably deploy conversational agents.
At Uber AI, we developed the Plato Research Dialogue System, a platform for building, training, and deploying conversational AI agents that allows us to conduct state of the art research in conversational AI and quickly create prototypes and demonstration systems, as well as facilitate conversational data collection. We designed Plato for both users with a limited background in conversational AI and seasoned researchers in the field by providing a clean and understandable design, integrating with existing deep learning and Bayesian optimization frameworks (for tuning the models), and reducing the need to write code.