This year provedonce againthat IT-related failures “are universally unprejudiced: they happen in every country; to large companies and small; in commercial, nonprofit, and governmental organizations; and without regard to status or reputation.” Below is a review that just scratches the surface of the sundry failures, glitches, and other IT hiccups that made the news in 2018. This year saw a slight reduction in the number of flight cancellations and delays due to computer-related problems as compared with the past three years, especially in the United States.
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